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General Information

General Information
Everything you need to know about our company and our tours can be found here. If you need additional information send us an email or give us a call at anytime.


Food & Beverage Policies
Small (six pack size) coolers are allowed on the motorcoaches. No glass containers or alcohol may be in them (when on one of our tour packages). Eating and drinking (non-alcoholic beverages only on tours) is allowed, but please be neat and use the trash cans on the coach.


Motorcoach Smoking Policy
There is NO smoking on Cedar Valley motorcoaches. Breaks are made during the trips, so please take advantage of those if you need to smoke.


Departure Points for Tours
All tours depart from the Cedar Valley World Travel office at 6100 7th Street SW.  Park in the lot on the south side of the building.  Depending on weather, we will either load in that lot, or inside the building (accessible through doors on South side of building).
 
If we are traveling through Iowa City to reach our destination, we will offer a pick up there.  We depart Iowa City from the Clarion Inn located at the junction of Hwy 1 & I-80 (actual address is 2525 N. Dodge St)…….loading in the southwest corner of the parking lot.
 
If we are traveling through Waterloo to reach our destination, we will offer a pick up there.  We depart Waterloo from the Days Inn Crossroads located at 1809 LaPorte Rd.
 
Additional departure points may also be available depending on the routing of the tour.


Office Location / Hours / Staff
We are located at 6100 7th Street SW, Cedar Rapids, IA 52404 (Click here for map and directions)

Our office is open Monday through Friday from 8:30am – 5pm.

Our experienced office staff consists of:
Holly - Corporate & Group Travel Consultant
Doug - Charter Sales, Private Group Packages, Driver Training / Safety
Angela - Human Resources, Accounts Payable, Dispatcher


Guidelines for One & Two Day Tours
Payment: Payment for one and two day tours is due in our office no later than 60 days prior to departure. Unless the tour departs within 60 days from date of booking, in which case payment is due within 10 days of making the reservation.

Cancellation & Refund Policy for One Day Tours

  • Cancellations received at the Cedar Valley office seven (7) days prior to departure will receive a full refund.
  • Cancellations received six (6) days prior and up to the date of the tour departure will forfeit the entire cost of the tour.

Cancellation & Refund Policy for Two-Day Tours & Baseball Trips

  • Cancellations received at the Cedar Valley office thirty (30) days prior to departure will receive a full refund.
  • Cancellations received twenty-nine (29) days prior to and up to the date of departure will forfeit the entire cost of the tour.
***Special cancellation policies may apply to certain trips which include non-refundable tickets and/or admissions***

The tour participant will receive a full refund if Cedar Valley World Travel is able to resell the space.

In the event a tour has been cancelled due to lack of participation, Cedar Valley World Travel will notify the tour participant no later than seven (7) days prior to departure.